Help - Reviews and references

For childcare providers

Different than with references, you can only leave reviews for users you have exchanged messages with through the Babysits messaging system. To leave a review for another user, you will need to go to your inbox. You will see a review-button if you have contacted the user. When you click on the review-button, you will be redirected to the review page. You may choose to write a review anonymously.

If you leave a review first, we will let the other user know that you have left one. During the first 14 days, the other user will not see it until he or she leaves a review for you (so don’t hesitate to be completely honest!).

The other user gets 14 days to leave a review in return. We will post both reviews once the other user left a review or after 14 days.

To edit your existing review of a user, simply go back to your inbox and click on the review-button. This will take you back to the review page, allowing you to update all aspects of the review including the rating and the written text. You cannot delete a review for another user, only edit it.

If you want to immediately view other users' reviews about you, you will need to write a review for them as well. If you haven’t and don’t want to write a review of the other user, you will be able to read the review on your profile after 14 days.

You cannot currently delete or hide reviews that others have written for you; this would make the review system pointless. You can ask the user to edit their review of you, but there is no way in which you can delete a review. You can always comment on a review from your own profile page simply by clicking the comment-button. If you feel a review is inaccurate or inappropriate, please contact customer service. We will evaluate your request and take appropriate action.

You can request a reference from your personal network, and the references will appear publicly on your Babysits profile to help other members get to know you. You can invite your friends and family via the reference page to write you a personal reference.

If you have previously worked with a babysitter who is using Babysits, but did not find them through Babysits, you can still write a reference for them. The babysitter will need to send you a request to write a reference. Please note that we will automatically create a free account for people who post a reference.

You always have the option to ignore references, so that they are not made visible on your profile. You can ignore references simply via the reference page, and then clicking on the ignore button next to the reference.