Terms & conditions

Terms & Conditions

For access to, and use of, the websites, applications or services of Babysits (“the platform”), the following terms and conditions, and applicable legal rules, apply. By agreeing to our terms and conditions, you also agree to comply with, and be legally bound to, our privacy policy.

View the conditions for:

For all users

These conditions apply for all (legal) acts from Babysits B.V. and for you as the user of the platform, unless they are not fully, or partially, explicitly written down. Agreed deviations are only valid if these are recorded by the written word, which both parties have signed for approval.

Article 1 - Content

Babysits provides an online platform, which facilitates the contact between parents/guardians and childcare providers. Babysits is not an intermediary agency and does not act as a contracting party.

Babysits has compiled the content of this platform with the utmost care. However, all information on this platform regarding childcare comes from third parties, namely the seekers or providers of babysitting services. These third parties are responsible for the accuracy and completeness of this information. Babysits is not responsible for the content of the posted advertisements and/or quality and behavior of parents/guardians, the children and/or babysitters.

Article 2 - Information

If you wish to use this service, you should ensure that your information (including your email address and where relevant, your name, address, postal code and bank account number) is complete, accurate and current. In addition, you guarantee that you are the (legal) person who you say you are and that you are authorized to use our service.

The information that you fill in your profile/job, will be posted online on the Babysits platform, so this is publicly searchable. This means that search engines (like Google) can index your profile/job.

It is possible that third parties use your information to be able to make an agreement with you. Babysits respects everyone’s privacy and will therefore not use personal information for other purposes than those stated. Personal information will not be made available to third parties without the explicit consent of the user. Babysits can make an exception in case abuse (at the discretion of Babysits, also see article 13 of these terms) of its services takes place.

Article 3 - Intellectual Property Rights

The intellectual property rights relate to everything that is associated with the service. This includes, the rights to the texts, images, design, logos, trade names, and any other proprietary designations, are the exclusive property of Babysits and its licensors. If any copyright, trademark or other rights incorporated in the advertisement are violated, the victim is responsible to undertake actions against the violator(s) of his or her rights. The user indemnifies Babysits for all claims, for whatever reason there may be.

Article 4 - Liability

Babysits aims to bring childcare supply and demand together on the Internet through its platform. Babysits is not an intermediary agency and is not the contracting party regarding the babysitter.

Babysits bears no responsibility regarding the selected babysitter and their parents/guardians and/or the candidates and the final quality of their work. You are responsible for the (pre-)selection of, conversations, and (financial) commitments with candidates based on your own needs and criteria.

Making and maintaining contact with the babysitter, childminder, parents or care organization is at your own risk and initiative.

The final selection and decision to trust someone to take care of your child(ren), is entirely up to you. Babysits is not liable for (tangible and/or intangible and/or consequential) damages arising from posted ads or selected candidates. If a babysitter, parent, or care organization does not appear to be trustworthy, then we would like to hear this from you. You can report this by sending an email to .

Article 5 - Exclusion

Babysits is authorized to deny (either temporarily or permanently) you access to the platform if you fail to observe the terms of payment and/or fail to pay on time and/or if you breach these terms and conditions.

Moreover, Babysits is entitled to terminate or cancel the agreement with you immediately and without legal intervention, if you, as the user, do not fulfill the obligations, that result from the use of this platform and/or general conditions, properly or on time.

Babysits reserves the right to take legal action against you when appropriate. Babysits reserves the right to remove your information from its database, without providing a reason. This platform is only intended for contact between parents/guardians, babysitters and care organizations for childcare.

To babysit, you must be 13 years or older. Therefore, a minimum age requirement of 13 years old applies for the use of this service. You must ask for permission from your parents if you are under 18 years old. The user has no right to a refund of purchases at exclusion.

Article 6 - References/Advertisements

Babysits is not responsible for the content of websites from advertisers and/or users of the platform.

Article 7 - Disclaimer

You agree to indemnify Babysits fully for all possible claims from yourself and third parties that arise in any way from and/or relating to the use of our platform and/or an agreement that you have by using this platform.

Article 8 - Security

Babysits is committed to reasonably securing its system against unauthorized use and to taking appropriate technical and organizational measures if this should happen. However, Babysits cannot guarantee that unauthorized use will not happen. Babysits can also not guarantee that the platform is always accessible at all moments of the day.

Article 9 - Liability Regarding Platform Use

Babysits declines any liability for any damages whatsoever, either direct and/or indirect, that is caused by and/or resulting from the use of the platform. Babysits is not liable for damage that is associated with the use of Babysits, unless the damage is the result of an intention or gross negligence by Babysits. In that case, the liability of Babysits is limited to the amount that the user has paid for using Babysits, with a maximum of €500.

Article 10 - Non-Domestic Use

Non-domestic use of this platform by organizations such as childminder agencies, nurseries and/or other companies is only permitted with a business account. Childminders do not fall under this condition.

Babysits reserves the right to block users in case of violation (exclusively evaluated by Babysits). The offending user will not be entitled to a refund of purchases in that case. Your profile will be deleted and users that you have had contact with will be informed about the violation, if Babysits considers it to be necessary. Babysits is entitled to, without further warning or notice, and without the need for legal intervention, impose a directly claimable fine of €1,000 (in words: one thousand euros) for the violation of this article. For every subsequent violation of this article, a directly claimable fine of €5,000 (in words: five thousand euros) will be charged to the violator.

Article 11 - Force Majeure

Babysits can suspend the implementation of an obligation under this agreement if the obligation cannot be performed due to an event of which it can be reasonably argued is outside the control of Babysits and which couldn’t be reasonably foreseen at the time that the contract was closed. Such event includes such things as strike, exclusion, telecommunications failure, fire, theft, water damage, sabotage or vandalism.

Article 12 - Complaints and Requests

Users of the platform can file complaints and requests to Babysits in writing.

Article 13 - Abuse

By 'Abuse' we mean: sending messages to other users that violate the rights or privacy of others, such as sending unsolicited commercial information and spam, making hurtful or insulting comments; using the platform for other purposes than seeking or offering childcare; violating intellectual property rights or making public reproductions of materials without permission; and using this service in a way in which the service is not meant for. In addition, unlawful acts or complaints following the use of this service is also abuse.

13.1 Babysits may immediately terminate the agreement with the user when abuse takes place without prior notice to, or in consultation with, the user.

13.2 Babysits is entitled to charge a directly claimable fine of €10,000 (in words: ten thousand euros) to the user per instance of misconduct, without further warning or notice, and without the need for legal intervention. Additionally, Babysits reserves the right to take further (legal) action against the user and claim such compensation as a result of damage caused by the user.

Dutch Law

The Dutch law is applicable to these general conditions. Any disputes will be submitted to the competent judge in Rotterdam, the Netherlands. These terms and conditions may be modified at any time by Babysits. We therefore strongly recommend that you check these terms and conditions regularly.

Additional conditions for parents who have a premium account

A premium account costs the user $14.95 per month (incl. VAT).

Article 1 - Conditions

By upgrading to a premium account on the platform, you agree to the terms and conditions of Babysits and the additional conditions for a premium account for parents/guardians.

Article 2 - Payment

To pay for your premium account, Babysits makes use of a direct debit. A direct debit is a payment where Babysits has the user's permission to collect money from his/her bank account. There are no costs for the user for the transaction itself. These costs are borne by Babysits. By applying for a premium account, you are authorizing Babysits to automatically collect the fee for the premium account. A premium account on Babysits costs the user $14.95 per month (incl. VAT).

The direct debit payment will take place on, or around, the 9th or the 26th day of the month. If you upgrade to a premium account between the 7th and 23rd day of the month, then this payment will take place on, or around, the 26th day of the month. If you upgrade to a premium account from the 24th day of before the 7th of the month, then collection will take place on, or around, the 9th day of the following month. Babysits will not send you any further notifications about this in advance. Our creditor ID can be requested by email.

Article 3 - Signing Up and Canceling

The agreement and the subsequent subscription (premium account) will be entered into the duration of the contract period of one month and can be started on any day of the month. Unless one of the parties terminates the agreement on time (this is possible up to the last day of the term), the agreement will be tacitly renewed for the duration of the contract term. Cancellation of the premium account is still possible before the end of each contract period. If the user cancels before the end of the contract term, then the contract will be terminated at the end of the contract term. In this case, the user has no right to a refund of the costs of the premium account for the remaining days of the contract term. When canceling, a period of one day will be taken into account. Cancellation of your premium account can be easily done online. After cancellation, no more costs will be debited from the given account, unless you still owe us a subscription fee from the previous month(s). In this case, the outstanding amount can still be automatically collected.

Example: you upgrade to a premium account on the 8th of September. If you cancel your premium account before the 7th of October, then your premium account will not be renewed. If you do not cancel your account, then a new month will be charged on the 8th October (exactly one month later). Since you have registered before the 18th of September, this amount will be collected on the 26th of September.

Article 4 - Cooling off

If you sign up for a Paid Subscription, you are eligible to a full refund of all of the money paid within a fourteen (14) day period starting from the date of sign up for the relevant service (the "Cooling-off Period"), in the case that you change your mind for any, or no, reason. However, you are not eligible for a refund if you have used the service at any time during the Cooling-off Period.

If you wish to receive a full refund of all of the money paid, you must contact Customer Support before the Cooling-off Period is over. In this case, we will send you a confirmation of the receipt of the revocation immediately through a permanent medium (for example, by e-mail). You can also use the following sample revocation form, but this is not required.

Sample Revocation Form

(If you want to revoke the contract, please fill out the following form and send it to the address listed below.)

  • To Babysits, Hofplein 20, 3032AC, Rotterdam, The Netherlands. E-mail: :
  • I/we ( * ) hereby revoke the contract concluded by me/us ( * ) for the purchase of the following goods ( * )/the provision of the following service ( * ):
  • Appointed on ( * )/received on ( * )
  • Name of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only in the case of a communication on paper)
  • Date

(*) Delete as appropriate

Article 5 - Fraud

When fraud occurs, an investigation will be started. Abuse of this platform will be reported to the police.

Article 6 - Fair Use Policy

We use a fair use policy. As long as the user uses their account normally, we will not intervene. Normal usage varies, but in any case it is limited to a maximum of 30 new conversations per month and a maximum of 10 new conversations per day. If you need more conversations per day, then please contact us (and justify your request).

Additional conditions for businesses that have a premium business account

A premium business account on Babysits costs the user $59.00 per month per establishment (excl. VAT). If your business has multiple establishments in multiple locations, then each establishment that uses the service will be charged separately.

Article 1 - Conditions

By purchasing a premium account on the Babysits platform, you agree to the terms and conditions of Babysits and the additional conditions for a premium business account. The person who serves as the contact person of the business or the organization that enters into the agreement declares themselves to be the authorized contact person.

Article 2 - Payment

To pay for your premium business account, Babysits makes use of a direct debit. A direct debit is a payment where Babysits has the user's permission to collect money from his/her bank account. There are no costs for the user for the transaction itself. These costs are borne by Babysits. By purchasing a premium business account, you are authorizing Babysits to automatically collect the fee for the premium business account. A premium account on Babysits costs the user $59.00 per month (excl. VAT).

The direct debit payment will take place on, or around, the 9th or the 26th day of the month. If you upgrade to a premium account between the 7th and 23rd day of the month, then this payment will take place on, or around, the 26th day of the month. If you upgrade to a premium account from the 24th day of before the 7th of the month, then collection will take place on, or around, the 9th day of the following month. Babysits will not send you any further notifications about this in advance. Our creditor ID can be requested by email.

Article 3 - Signing Up and Canceling

The agreement and the subsequent subscription (premium business account) will be entered into the duration of the contract period of one month and can be started on any day of the month. Unless one of the parties terminates the agreement on time (this is possible up to the last day of the term), the agreement will be tacitly renewed for the duration of the contract term. Cancellation of the premium account is still possible before the end of each contract period. If the user cancels before the end of the contract term, then the contract will be terminated at the end of the contract term. In this case the user has no right to a refund of the costs of the premium business account for the remaining days of the contract term. When canceling, a period of one day will be taken into account. Cancellation of your premium business account can be easily done online. After cancellation, no more costs will be debited from the given account, unless you still owe us a subscription fee from the previous month(s). In this case, the outstanding amount can still be automatically collected.

Example: you sign up for the premium business account on the 8th of September. If you cancel your premium business account before the 7th of October, then your premium business account will not be renewed. If you do not cancel your account, then a new month will be charged on the 8th of October (exactly one month later). Since you have registered before the 18th of September, this amount will be collected on the 26th of September.

Article 4 - Fraud

When fraud occurs, an investigation will be started. Abuse of this platform will be reported to the police.

Article 5 - Messages limits

As long as the user uses their account normally, we will not intervene. Normal usage varies, but in any case it is limited to a maximum of 60 new conversations per month, 20 per week and 10 per day.

Article 6 - Organization Limits

A maximum of 2 accounts are allowed per organization.